Frequently Asked Questions

Q. I am arriving into Seward by cruise ship. How do I get to your office? OR
Q. I am leaving Seward on a cruise ship. How do I get to the ship from your office?

We offer free shuttle service between the Cruise Ship Terminal, the Alaska Railroad Depot and the Seward Small Boat Harbor.   By special request we can also arrange to pick-up or drop-off at in-town accommodations.

Cruise Arrivals – Disembarkation in most cases happens between 7am – 10:30am for most ships.  We have a customer service desk inside the Cruise Terminal, and our friendly representative is there to answer your questions and facilitate shuttle service to Hertz.

Cruise Departures – Ships will begin accepting luggage for passengers departing by ship around 2PM.  To avoid having to load and re-load your luggage you can take your luggage to the ship for check-in and then return your rental car.  We will shuttle you back to the main terminal for boarding.

Alaska Railroad Arrivals – The train arrives each day between 11-11:30AM.  Our shuttle meets the train and will bring you and your bags directly to Hertz.

Alaska Railroad Departures – The train departs at 6PM each day.  We offer shuttle service to the depot anytime prior to 5:30PM.

Q. Can I rent a car in Seward and drop it off in Anchorage?   

Yes! In fact, about 90% of our customers do exactly that. There are two Hertz locations in Anchorage and you can drop at either. Most people drop at the Anchorage International Airport. The Hertz office is on-site at the airport and does not require a shuttle. Allow approximately 2.5 hours of driving time between Seward and Anchorage. ANC Airport Directions

Q. Can I rent a car in Seward and drop it off in Homer or Kenai?
Unfortunately, there is not a Hertz rental office in either city. It is only possible to rent from Seward to Anchorage or Fairbanks.

Q. How long does it take to get from:

Seward to Talkeetna?   Approximately 4.5 hours / 236 miles — all paved highway

Seward to Denali?  Approximately 6.5 hours / 363 miles — all paved highway

Seward to Fairbanks?  Approximately 8.5 hours / 485 miles — all paved highway

Driving Distances (miles)

Distance In Miles Anchorage Fairbanks Seward Valdez
Anchorage 0 358 126 304
Denali 237 121 363 541
Fairbanks 358 0 484 369
Girdwood 47 405 79 351
Haines 775 655 901 701
Homer 233 591 173 530
Skagway 832 710 958 758
Talkeetna 98 245 236 414
Tok 328 206 454 254
Valdez 301 364 430 0